Nature of Complaints

Lokpal is an apex body to deal with cases of corruption at the national level. It has to enquire into allegations of corruption against public functionaries of the Central government in a time-bound manner.

Citizens are advised that other complaints related to pension, service-related issues, and public grievances should be addressed to the respective departments on the official portals or websites and not to the Lokpal, unless it is related to corruption issues.

Some of the portals with their link are:

• Pensioners Portal - https://pensionersportal.gov.in
• Public Grievance Redress and Monitoring System - https://pgportal.gov.in